We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer refunds for certain items within 7 days of delivery. To be eligible for a refund, your item must be unused, in the same condition that you received it, and in the original packaging.
Refunds will only be issued for items listed under the SHIPS FROM USA tag on our websites and a select few other items that ship from the USA Any items that ship from overseas cannot be refunded, but can be exchanged. All lingerie and bathing suits are final sale.
To initiate a refund, please contact us at firstname.lastname@example.org with your order number and reason for return. We will provide you with instructions on how to proceed with your return.
Please note that we do not cover the cost of return shipping, and any shipping fees paid at the time of purchase are non-refundable. We also reserve the right to refuse a refund if we determine that the item has been used or damaged after it was delivered to you.
If your refund is approved, we will process your refund within 5 business days. Refunds will be issued to the original payment method used at the time of purchase.
Thank you for choosing our store. If you have any questions or concerns, please do not hesitate to contact us.